TERMS OF USE
Effective October 29, 2026
These Terms of Use apply to your use of sanascuisine.com and to orders placed directly through our website. By using the site, you agree to these terms. If you do not agree, please do not use the site. Orders placed through a third-party platform may also be governed by that platform’s terms.
About Sana’s Cuisine
Sana’s Cuisine is located at 12235 Will Clayton Parkway, Suite 5, Humble, Texas 77346. Questions about these terms or an order can be directed to info@sanascuisine.com or 713-900-9074.
Website information and menu
We work to keep menu descriptions, ingredients, prices, hours, promotions, and availability current, but they may change without notice and occasional errors may occur. Photos are illustrative. We may correct errors, discontinue an item, or decline or cancel an order when an item is unavailable or information was posted incorrectly. If a change affects an order you placed, we will make reasonable efforts to contact you using the information provided.
Orders and payment
An order request is not accepted until it is confirmed by Sana’s Cuisine or the ordering platform. Preparation and pickup or delivery estimates are approximate and may be affected by demand, weather, traffic, or other circumstances. Please provide accurate contact and order details. You are responsible for reviewing your order before submitting it and for any applicable charges shown at checkout. Payment is processed through the payment provider or platform presented during checkout.
Changes, cancellations, and refunds
Contact us as soon as possible if you need to change or cancel a direct order. We will try to help, but changes may not be possible after preparation begins or an order is handed to a delivery provider. For an order placed through DoorDash, Uber Eats, Grubhub, or another third-party service, contact that service about changes, cancellations, or refunds. Nothing in these terms limits rights or remedies that cannot be limited under applicable law.
Food allergies and dietary needs
Please tell us about allergies or dietary needs before ordering. Our kitchen handles common allergens, and cross-contact may occur. We cannot guarantee that any menu item is completely free of a particular allergen. Please contact us before placing an order if you need ingredient or preparation information.
Promotions
Promotions may have additional conditions, limited availability, eligibility requirements, and expiration dates. We may correct a promotion that was posted in error. Any promotion-specific terms shown with the offer apply to that offer.
Website use and content
You may use this site for lawful personal purposes. Do not misuse the site, interfere with its operation, attempt unauthorized access, or use its content in a way that violates another person’s rights. Site text, photographs, logos, and other materials are owned by or used with permission by Sana’s Cuisine and may not be copied or commercially reused without permission, except where the law allows.
Third-party services
Our site may link to or connect with third-party ordering, delivery, payment, social media, or other services. Those services are operated independently and their own terms and privacy policies apply. We are not responsible for their content, policies, or availability.
Disclaimer and liability
We strive to provide accurate website information and reliable service, but the website may occasionally be unavailable or contain errors. To the extent permitted by law, Sana’s Cuisine is not responsible for indirect or consequential losses arising from use of the website. These terms do not exclude liability or consumer rights that applicable law does not allow us to exclude.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute will be handled in a court with proper jurisdiction in Harris County, Texas, unless applicable law requires another location.
Changes
We may update these terms from time to time by posting a revised version here. The “Effective” date above shows when this version was last updated. Continued use of the website after an update means you accept the revised terms to the extent permitted by law.
